This privacy policy (the "Privacy Policy") is designed to provide users ("you") of our apps (the "Onepet", "Service" or "Platform") with clear information relating to how Onepet processes your personal data or personal information ("Personal Information"). If you do not agree with this policy, you should not use the Service.

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What is Personal Information and Who is the Provider and Controller?

What is Personal Information? Personal Information refers to any information that could identify you either directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Who is the Service Provider? A service provider is a for-profit legal entity that processes personal information on behalf of a business pursuant to a written contract for a business purpose. The types of service providers include IT, network, cloud hosting and related services; content moderation; marketing; analytics; payment processing; customer service activities, such as Alibaba Cloud, Firebase, TikTok, Google, Facebook, Apple, Adjust.
Who is the Data Controller? A Data Controller is the entity that determines how and why Personal Information are processed. For the processing activities described in the Privacy Policy, Onepet acts as the Data Controller.
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Who are We?

For AI Transcriber, We has appointed a Data Protection Officer whom you can contact at 0620078412h@gmail.com for all matters relating to personal data, including in particular the exercise of your rights in relation to AI Transcriber's processing of your data.

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What Personal Information Do We Collect from You?

We collect your information in three ways: Information You Provide, Automatically Collected Information, and Information from Other Sources.

📝 Information You Provide
  • User Content: We may collect the content you create or publish through the Service, such as audio recordings, videos, and the associated metadata (such as when, where, and by whom the content was created).
  • Surveys, Research, and Promotions: We may collect information you provide if you choose to participate in a survey, research, promotion, contest, marketing campaign, or event conducted or sponsored by us.
  • Information When You Contact Us: When you contact us, we may collect the information you send us, such as proof of identity or age, feedback or inquiries about your use of the Service.
🤖 Automatically Collected Information
  • Technical Information: Device model, operating system, IP address, system language, device ID and user ID.
  • User-Generated Information: Information about the content you view, the duration and frequency of your use, your engagement with other users, your search history and your settings.
  • Content Characteristics and Features: Characteristics and features we detect and collect about the videos, images, and audio recordings, such as identifying objects and scenery, the existence or location of a face or other body parts, and the text of words spoken.
🌐 Information From Other Sources
  • Marketing Information: Your mobile identifiers for advertising, your preferences for receiving communications about our activities, events, and publications.
  • Third Party Platforms and Partners: From which we may collect your personal information.
  • Other Information: Information that we may collect which is not specifically listed here.
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Why and How Do We Use Your Personal Information?

  • Providing the Service: We may use your Personal Information in order to provide you with the experiences, products, and services you request, view, engage with, or purchase.
  • Communicating with You: We may use your Personal Information to communicate with you about your account or transactions with us, send you information, or request feedback.
  • For Research and Development: We may analyze your use of the Services to analyze and improve the Services and to develop new functions.
  • Maintaining Safety and Security: By identifying and addressing technical or security issues or problems (such as technical bugs, spam accounts, and detecting abuse, fraud, and illegal activity).
  • Sharing with Third Party Platforms: To provide you with features, like content sharing at your request when you integrate your account with a third-party service.
  • Legal Reasons: We may use your Personal Information to comply with applicable law, respond to valid legal process, investigate potential violations.
  • With Your Consent: In some cases, we may specifically ask for your consent to collect, use or share your personal information.
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Who Do We Share Your Personal Information With?

For the purposes referred to under this Privacy Policy, We may share your Personal Information with certain recipients.

⚠️ Important Notice
Our AI Transcriber may contain links to third-party websites, tools or services. Those third parties have separate and independent privacy policies that you are invited to read carefully. This Privacy Policy does not apply to your use of such third-party sites.
  • Third Party Service Providers: Customer Communications and Insights Platforms, Internal Business Insights Platforms, Measurement and Data Partners, Other technology providers (including cloud storage and web hosting providers), Marketing providers.
  • Legal Purposes: We may disclose your Personal Information to any person or authority to comply with applicable law.
  • With Consent: We may communicate your Personal Information to any other person subject to your prior consent.

Your Rights and Choices

You can access and edit most of your profile information by signing into our Service. You can delete the User Content you uploaded.

✨ Your Rights
You may also be afforded certain rights under applicable laws, which may include the right to access, delete, update, or rectify your data, to be informed of the processing of your data, to file complaints with authorities.
⚠️ Note
Please be aware that if you do not allow us to collect personal information from you, we may not be able to deliver certain experiences, products, and services to you.
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Data Security and Data Retention

Security of your information is important to us. We maintain appropriate technical, administrative, and physical security measures designed to protect your information from unauthorized access, theft, disclosure, modification, or loss.

⏱️ Data Retention
Upon expiry of the applicable data retention period, We undertake to erase or irrevocably anonymize the relevant Personal Information.

Security MeasuresRegular Review100% Security Cannot Be Guaranteed

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Data Transfers, Storage and Processing Globally

The personal data we collect from you may be stored on a server located in Hong Kong.

We operate globally and may transfer your personal information to our Affiliates or third parties in locations around the world for the purposes described in this Privacy Policy.

Standard Contractual ClausesAdequacy DecisionsUser Consent

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Children's Privacy Notice

🚫 Age Restrictions
United States: Under 13 | EU: Under 16
If you are under the age then DO NOT DOWNLOAD OR USE THE SERVICES.

If you believe that we may have personal information from or about a child, please contact us. Note that we'll attempt to delete the account of any child that's reported to us as soon as possible.

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Modifications to the Privacy Policy

We reserve the right to change this Privacy Policy at any time. When we update the Privacy Policy, we will notify you by updating the "Last Updated" date at the top of this policy and posting the new Privacy Policy.

We recommend that you review the Privacy Policy each time you visit the Platform to stay informed of our privacy practices.

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Contact Us

Have any questions or concerns?
📮 0620078412h@gmail.com

Data Protection Officer will handle all your requests

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European Data Protection Specific Information

Applies to: European Economic Area ("EEA"), Switzerland, or the United Kingdom ("UK")

🛡️ Data Subjects Rights
Access, Rectify, Delete, Restrict processing, Data portability, Object to processing.

Legal Bases for Processing:

  • Contractual Necessity
  • Consent
  • Legal Obligations
  • Legitimate interests, unless overridden by your interests or fundamental rights and freedoms

International Data Transfers: We rely on adequacy decisions or standard contractual clauses.

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California Privacy Rights

California Consumer Privacy Act (CCPA) provides California residents the right to request:

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Disclosure of our practices
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Access to specific Personal Information
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Deletion of Personal Information
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Opt out of "sale"
⏰ Response Time
We will acknowledge receipt of your request within 10 business days, and provide a substantive response within 45 days.

California's "Shine the Light" Law: California residents may annually request, free of charge, information about the disclosure of their Personal Information to third parties for direct marketing purposes.